US (AR): "Medical cannabis tracking software unreliable"

Medical cannabis dispensaries and cultivators told lawmakers Wednesday the state's software responsible for tracking their products is unreliable, has crashed their databases, and has mislabeled inventory.

The software, known as ARStems, is the system the state uses to track the cultivation, transportation, and sale of every gram of medical cannabis in the state. Developed by the Florida-based firm BioTrack, it helps the state trace cannabis in real time as it goes from seed to stem.

A cultivator or dispensary cannot sell or ship a cannabis product without cataloging it in ARStems, meaning a software malfunction could be costly. Failing to properly catalog a cannabis product with the state could also lead to fines from regulators.

During hearings, most cannabis businesses blame the software for their violations of state regulations, Doralee Chandler, director of the Arkansas Alcoholic Beverage Control Administration, said.

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